Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You'll also need the receipt or proof of purchase. Cards that show damage not present at the time of shipment are not eligible for return.

How to Start a Return To start a return, contact us at support@m2mcollectibles.com to initiate a return and we'll provide a return address. Items sent back without first requesting a return will not be accepted.

Return Shipping Customers are responsible for return shipping costs.

Restocking Fee A 10% restocking fee applies to all accepted returns.

Damages & Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can make it right.

Non-Returnable Items Gift cards cannot be returned or refunded.

Refunds Once your return is received and inspected, we'll notify you of the approval status. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, please contact us at support@m2mcollectibles.com.